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Help

Getting started

For new Quill customers

Simply start shopping by filling your cart with items you want to purchase.
After clicking the Checkout button, you will be prompted to sign in. If you haven’t created your user name, click the Continue to Checkout button and follow the simple steps to submit your order. The next day you will have access to order tracking information, invoices for shipped orders, access to our easy Return Wizard and more. Best of all, most returning business customers will be able to enjoy streamlined checkout.. Learn more about shopping on Quill.com.




For current Quill customers who haven’t established
an online account

If you haven’t established an online account yet, follow the steps outlined above. Once you are registered, you will instantly be able to shop and order product from Quill in one simple step. Learn more about shopping on Quill.com.




Benefits of creating an online account

  • Once you have placed your first order on Quill.com, the following day you will have access to all order details needed to manage your account right from your desktop. We keep your order history for 13 months so you can quickly track your shipments, order items from past orders, access invoices, view account balances, run reports to view item usage details and have the ability to initiate returns, request replacements AND MORE! Simply click on the tab labeled My Account on the menu bar. Learn more about managing your account.


  • E–mail promotions: Sign up for our e–mails and we will keep a copy in your Message Center so you can have access to your special offers, deals and sales in one convenient place.





Retrieving your user name/password

Your User Name and/or Password can be e–mailed to you in case you forget either one of them. Use the Login Assistance page to submit your e–mail address or answer your reminder question.

If you choose to have your login information e-mailed to you, please enter your e-mail address in the blank space and click the Submit button. Check your e–mail within a few minutes for the response.

If you choose to answer your reminder question, enter your User Name in the blank space and click the Submit button. Next, after you have correctly answered your reminder question, the Password will be displayed.

Note: you can also access the Login Assistance page by clicking the Login button at the top of the home page and then clicking the link that reads Forgot your User Name or Password?